Mission - Our mission is simple: to provide the best products and service to our customers at the lowest prices possible. We take great pride in our company, our commitment to customer service and in the products we sell. Our online store is designed to provide you with a safe and secure environment to browse our product catalog.
Supplier - Our herbal supplier has been supplying herbs, etc. to wholesale houses and the marketplace for well over 15 years. They are well known and established in the industry. Lab tested for potency, 100% pure. All herbs are organic which means 100% pure, or certified organic as listed. Our herbs are ethically gathered at peak potency. The herbs we offer are some of the finest on the market today!
Herb Packaging - Packaged in food grade 2 mil plastic bags sealed with twist ties to reduce shipping costs. Store in a cool, dry, darkened area. Our quality herbs will stay fresh and potent for 18-24 months from date of purchase.
Quality - We offer both Organic which means 100% pure and Certified Organic herbs. "Certified Organic" means the item has been grown according to strict uniform standards that are verified by independent state or private organizations. Certification includes inspections of farm fields and processing facilities, detailed record keeping, and periodic testing of soil and water to ensure that growers and handlers are meeting the standards which have been set. Certified Organic products cost considerably more in order to pay for these processes. Certified Organic herbs are indicated as such on the packaging by the USDA.
Payment - We accept all PayPal payments including credit cards thru PayPal, eChecks, etc. We also accept cashiers checks, money orders and personal checks.
Shipping - SHIPPING IS FREE!! We charge a flat $6.95 handling fee for the total order (not per item). All orders are shipped within 24 hours of receipt of payment (weekends and holidays excluded). Herbs, spices, etc. in-stock rates are high. We do not accept back orders. Orders are shipped from the central United States offering timely delivery thru UPS or USPS at our discretion. You will receive a shipping confirmation, and tracking number when available.
International Shipping - At this time, we are not international shipping compatible.
Guarantee - If not completely satisfied with any item, contact us within 30 days of order date. Complete satisfaction is our goal. We will pay return freight on orders resulting from our error or your dissatisfaction. The customer will pay return freight on all misordered herbs or spices. Orders must be returned with a tracking number. Credit will be issued upon receipt.
Pricing - Herb and spice prices are subject to change without notice. For quantites over 50 pounds per individual herb or spice, please contact us for a quote.
Safety - Product statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure or prevent any disease. We are not responsible for use or misuse of any of our products. By ordering, you the customer, accept full responsibility that the product will be used in a rational and informed manner. Illness or negative reactions can occur from excessive consumption, individual sensitivites and allergic reactions. Individuals who are pregnant or with an existing medical condition should seek qualified expert advice before using any herb or spice.
If you have any questions or need help, please contact us via email at cathy333@charter.net. We answer emails as quickly as possible.
